FAQs & Contact Us

Purchases, Shipping & Returns

How to Purchase

Physical Product

When you are ready to purchase any product which has been placed into your basket, simply click the "shopping basket" icon in the upper right of the page.

Check that you are first happy with the items in your bag - please remember to enter any promotional code at this stage if you have one. You can then checkout and select a payment method through our partners at Stripe. A one-off payment of the full amount will be taken immediately at the time of purchase.

Digital Download

You will only be able to purchase either video one at a time or a group together.

Check which video you are purchasing prior to buying as we offer two types of download: Digital Download or Stream.

You can then checkout and select a payment method through our partners at Stripe. A one-off payment of the full amount will be taken immediately at the time of purchase.

Once payment has been made, no refund will be given except as required by law. This starts once you have received your order confirmation.

Digital Download Delivery

Digital Downloads are dispatched by a .zip format. You will receive an email with a thirty (30) day only valid link. After thirty days, this link will be void and the product will have to be repurchased if not originally downloaded or saved.

How to Return

For Digital Download Orders: Except as required by law, downloads cannot redeemed or exchanged for cash and are not re-loadable or refundable.

Last Update: 02 June 2021

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